Tag Archives: 2010

Top 5 Customer Service Challenges of the 2010’s and What to Do About Them

The customer service landscape, like so many industries and fields, has become more complex than ever, with advancements being accelerated by different trends in technology and by changing market preferences. Before, customers were satisfied with getting answers to their queries or just being able to get their purchase with the quality being what is described beforehand, but in this decade, …

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