Tag Archives: Call Center Agents

7 Reasons Why Call Center Agents Quit and How to Avoid Them

7 Reasons Why Call Center Agents Quit

Call centers play a vital role in the customer service industry. Call center agents are the frontline representatives of a business, and they are responsible for providing excellent customer service and resolving any issues or concerns that customers may have. However, call center jobs have a high turnover rate for several reasons that cause agents to quit. This not only …

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