Call centers play a vital role in the customer service industry. Call center agents are the frontline representatives of a business, and they are responsible for providing excellent customer service and resolving any issues or concerns that customers may have. However, call center jobs have a high turnover rate for several reasons that cause agents to quit. This not only …
People leave jobs for all sorts of reasons. It’s beneficial to form solid long-lasting teams that can grow and work together. In order to do that, it’s important to consider how to retain good talent by analyzing what causes employees to change jobs in the first place. Data shows there are five major reasons employees make a career change. Career …
Smoking increases the risk of a huge number of illnesses and diseases, many of them life threatening, but as this new infographic from Nicotino shows, most of that damage can be reversed by quitting. And the good news is that within 10-15 years, an ex-smoker’s risk of even the most serious diseases (such as lung cancer, strokes and heart attacks) …