6 Technologies to Fix Your Poorly-Designed Service Desk System

According to recent statistics by Groove, 86% of customers are willing to pay more when they’re experiencing good customer service, while 82% of customers have left a company because of a disappointing experience. This proves that customer support plays a huge role in the success and growth of any company. If you want to establish a good relationship with your …

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6 Technologies to Fix Your Poorly-Designed Service Desk System

No product is perfect. No matter how hard you try to work on improving your product and adding more features to make your customers happy, there will be people who are not going to like it. That’s just life, and you can’t do anything about it. Or can you? If you can’t make a customer happy, do you just say …

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