8 Biggest Problems Customers Face on Online Marketplaces

Online marketplaces are dominating the global eCommerce industry. Today, 56% of online shoppers start their product search on Amazon avoiding Google. People prefer eCommerce marketplaces over traditional single-seller online shops because of a wider product range and lower prices.
The competition among online marketplaces is already high. Amazon, eBay, and Alibaba are really hard to compete with but there are still a lot of niches that are not occupied by the big players. Plus, there are different business models such as B2B, B2C, and C2C marketplaces. You will definitely be able to find your niche. You still have time for it.
So, what’s the main weapon of an eCommerce business in 2019? Shopping experience, of course. You will not succeed if you don’t offer exceptional shopping experience for your customers. If you’re starting a marketplace, make sure to liberate them from any problems with ordering.

Infographic Source: https://blog.cs-cart.com/2019/11/01/infographic-8-biggest-problems-customers-face-on-ecommerce-marketplaces/