Tag Archives: Service

Three out of four customers are more likely to pay more money to a company with a positive customer service experience. CRM users say that the software significantly impacts customer satisfaction, improving customer retention up to 27 percent. Without a CRM, employees waste up to 30 percent of their company’s revenue each year, leaving definite room for improvement. By using …

Datacenters are crucially important for the effective performance of many companies’ daily operations. Because of this, downtime due to disaster is a huge fear for IT professionals in the US and abroad. Though many businesses invest heavily in disaster recovery plans, the solutions called for by these plans can be very expensive. One option to consider in order to cut …