Tag Archives: technologies

Top 5 Must-have Technologies for Multi-Channel Contact Centers

Brands invest greatly into efforts towards enhancing the customer loyalty. Brand reputation matters and each feedback acquired from a customer could have far-reaching effects, positive or negative, in this world of social media outreach. One way the brands work towards a more personalised engagement with customers is via their call centers. Call centers, unlike the yester-years, are no longer just …

Read More »

6 Technologies to Fix Your Poorly-Designed Service Desk System

According to recent statistics by Groove, 86% of customers are willing to pay more when they’re experiencing good customer service, while 82% of customers have left a company because of a disappointing experience. This proves that customer support plays a huge role in the success and growth of any company. If you want to establish a good relationship with your …

Read More »

Top 10 Car Technologies Likely To Be Common By 2020

The advancements and proceedings have definitely exceeded our thoughts of what can be integrated into cars. With every passing day, there are numerous technologies coming into birth, and our understanding and awareness ratio is very less according to them. It is a fact that we even don’t know what are the current technologies which in use by the car makers. …

Read More »

M2M By the Numbers

An original and insightful infographic providing the projected machine-to-machine technology growth rate by market, sector, region and country. This infographic was designed by web design Miami company, Pacific54, and published by wholesale air cards distributor, Kika Enterprises, to inform readers of the expansion and advancement of M2M technology (also know as Machine-to-Machine technology). The infographic shares data on the projected …

Read More »