The customer service landscape, like so many industries and fields, has become more complex than ever, with advancements being accelerated by different trends in technology and by changing market preferences. Before, customers were satisfied with getting answers to their queries or just being able to get their purchase with the quality being what is described beforehand, but in this decade, …

By building a specific team to handle the entry and maintenance of customers, your onshore employees can focus on core tasks. Telemarketing has offshore operations that deal with qualified leads and at the same time, close it right there and then. Now that your telemarketing operations are handed off, you’re speeding up the sales process. It literally takes minutes to …

The most horrible nightmares are those that can happen every day to everyone, right? So now that Halloween is just around the corner, we took a small survey and asked our colleagues and friends what were the scariest things they ever experienced. We were also curious about the things that made them shiver even at the very idea that they …

Royalty fee is a term commonly heard in various industries. In the music industry, it is the amount paid to music copyright holders and songwriters by someone who gains a commercial benefit from the copyrighted material. Likewise in the fashion industry, it is the fee paid in exchange for the license to use the names of the leading fashion houses …

Despite the advent of modern super-expeditious cars, there are some conveyances which are old and yet hold a place in our hearts. It is astonishing that in the days when there was neither cutting-edge technology nor aerodynamic advancement, the automakers assembled some of the ultra-durable & reliable conveyances. They distributed optimum performance, gained astronomically immense appreciation ecumenical and are still …

It is the era of information and technology and everything has upgraded to its next level. Same is the case with the automobile industry. The cars we saw in the past decade are hardly rare to see because as the technology changes, it is the nature of humans to leave the older one and move to the next level. That’s …

Cedric Seguala; the CEO of the HACCP APP and CEO of ‘Secretsdecusine’ at Antibes. He is also currently a professional chef in France. This infographic has been prepared to highlight those successful names that have reached global spotlight and proudly enjoy the position of being part of the ‘Top 10 chefs of the World’ list. Sounds pretty overwhelming, no? On …

This helpful guide shows all the best attractions that are within driving distance of Canada’s top gateway airports. Calgary International Airport, Toronto Pearson International Airport, Vancouver International Airport, Montréal-Trudeau International Airport and Québec City Jean Lesage International Airport are the major airports in Canada that are featured. Each airport has lots of attractions that are within easy driving distance of …

In a corporate world where computers and machines play a major role in business processes, many employers place a huge value on their creative staff. People who can keep their calm during daunting challenges and come up with new, unconventional ways to still make things work despite the odds. Support agents who can handle complaining customers with tact and turn …

There are so many things to do and places to go in Maui that it can be overwhelming for first time visitors. The island is much loved for its pristine beaches, historical attractions and nightlife spots, and given the variety of places you can explore and the activities you can do, you’ll never run out of reasons to stay. Even …